Academy

The Level System and Education

Our experienced staff is committed to nothing short of excellence.

Every Service Provider & Support Staff at Innovative Looks work on a Level System.

The level system accomplishes two main goals. The first is to provide a career path of growth and achievement for our team. The second is to provide several options for your various needs. Guests may choose the level that best fits their needs and their budget. The designer's level of competency or creativity is not necessarily related to the years of experience he or she has. This is a common misconception. The training our team receives is aggressive, consistent, innovative and in-depth. It starts from the moment they are hired and continues through their entire career with us. At Innovative Looks our service providers achieve promotions based on several factors. These factors include guest satisfaction, guest retention, performance, and education.

Once a service provider reaches a certain level, they become an Educator and begin working with an Associate. This enables them to train our next generation of new talent, and allows them the opportunity to be more accommodating to the specific needs of our guests, by having a second set of hands.

If you are not comfortable working with a 'Team' of professionals led by one person, please be sure to choose a Level 1 through 5 stylist to work with. Level 4 are the `Mentors' for our Associates. They may occasionally enroll the help of an Associate.